1. How do I place my order?

Follow these steps to place your order:

1. Enter the quantity of products you want to buy on the homepage.
2. Click on ADD TO CART.
3. Click on Place Order.
4. Select a delivery address from existing ones or add a new delivery address.
5. Select your payment method and review your order. Click Place Order to process if Cash on Delivery is selected, or proceed to the payment gateway to enter your payment information.

If you have further questions, feel free to chat with us using the Live Chat at the bottom of your screen.

2. Can I buy multiple products in a single order?

Yes. Simply add all the products you wish to buy into your shopping cart and then complete your order.

3. Can I ship the products to an address different from my billing address?

Yes. You can choose between your billing and available shipping addresses or add a new shipping address during checkout.

4. How do I know that my order is confirmed?

Once your order is placed, you’ll receive an email and SMS with the details of your confirmed order sent to your registered contacts.

5. Can I leave items in my cart for a future purchase?

Yes, items will remain in your cart for 7 days.

6. Do I have to have an account to place an order?

No, you can place an order as a Guest user.

7. How do I sign up for an Oceglow account?

Click on the Login link in the menu, then click Signup and fill in the required information.

8. Can I order a product that is "Out of Stock"?

No, you cannot order an out-of-stock product.

9. What payment types do you offer?

We accept cash, credit/debit cards, net banking, and UPI payments.

10. How can I use a Gift Voucher or Promotional Code on my order?

After adding products to your cart, enter the voucher or promotional code in the box provided and click Apply.